WiFi Rail Privacy Policy

At WiFi Rail we recognize that privacy is important. This Policy applies to our website and services. WiFi Rail adheres to the US safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement.  If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o WiFi Rail Inc.,  11230 Gold Express Dr. Suite 310-375, Gold River, CA 95670.

Information we collect and how we use it
WiFi Rail offers Internet access through a proprietary network throughout the BART systems.  Access to the BART system website and its related links don’t not require registration with WiFi Rail.  Advertising paid use of the Internet also does not require registration.  Subscribers are required to register and sign up for a WiFi Rail account. 

Information you provide - When you sign up for a WiFi Rail Account or other WiFi Rail service or promotion that requires registration, we ask you for limited personal information (such as your name, email address and an account password). When you subscribe, your subscription is paid through a credit card or by Paypal.  Your credit card information is provided to Paypal.  Your credit card and related information (address, phone number, etc) is transmitted by way of the PayPal Payment services in encrypted form on secure servers. We may combine the information you submit under your account with information from other WiFi Rail services or third parties in order to provide you with a better experience and to improve the quality of our services.

WiFi Rail cookies - When you visit WiFi Rail, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some WiFi Rail features and services may not function properly if your cookies are disabled.

Log information - When you use WiFi Rail services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications - When you send email or other communication to WiFi Rail, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Affiliated sites - We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to WiFi Rail in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.

Links - WiFi Rail may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our technology, customized content and advertising.

Other sites - This Privacy Policy applies to web sites and services that are owned and operated by WiFi Rail. We have control over the sites displayed as you surf or search the web or links from our website. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
WiFi Rail only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include:

  2. Providing services to users, including the display of customized content and advertising;
  3. Auditing, research and analysis in order to maintain, protect and improve our services;
  4. Ensuring the technical functioning of our network; and
  5. Developing new services.

WiFi Rail processes personal information on our servers in the United States of America. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.

Choices for personal information
When you sign up for a WiFi Rail account, we ask you to provide personal information. You can decline to submit personal information to any of our services, in which case WiFi Rail may not be able to provide those services to you.

Information sharing
WiFi Rail will only share personal information with other companies or individuals outside of WiFi Rail in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of WiFi Rail, BART, its users or the public as required or permitted by law.

We may share with third parties certain pieces of aggregated non-personal information such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.

Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to WiFi Rail employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity
WiFi Rail processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information
When you use WiFi Rail services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

WiFi Rail regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or WiFi Rail's treatment of personal information by contacting us through this web site or by writing to us at Privacy Matters, WiFi Rail Inc 11230 Gold Express Dr, Suite 310-375, Gold River, CA 95670. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between WiFi Rail and an individual.

Changes to this policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at Privacy Matters, WiFi Rail Inc 11230 Express Drive, Suite 310-375 Gold River, CA 95670.